Dragon Capital is committed to maintaining high standards of client service and protecting the rights of its clients.

If you have a complaint or claim regarding the Company's activities or the services provided, you may submit it using the form on this page or review the Grievance Policy for Handling Complaints and Claims, which sets out the procedures for submitting and handling complaints and claims.

We ensure that every complaint and claim is handled fairly, promptly, and confidentially in accordance with the laws of Ukraine and the Company's internal procedures.

THE GRIEVANCE POLICY 
FOR HANDLING COMPLAINTS AND CLAIMS (.pdf)